PRIVACY POLICY
OHLQ Wholesale Cloud privacy notice, link policy and SMS terms of service and privacy policies.
Privacy Notice
OHLQ Wholesale Cloud, located at portal.ohlq.com, is a service provided by the Ohio Department of Commerce (COM) Division of Liquor Control. COM recognizes the importance of privacy to our website visitors. This Privacy Notice & Policies applies only to WSC. Any OHLQ.com website with any other name immediately to the left of OHLQ.com is owned and maintained by the JobsOhio Beverage Service (JOBS) and is governed by separate policies. For example, www.ohlq.com has its own privacy statement.
Visitors to WSC should be aware of the following information:
What we collect
- Personally identifiable information you provide to us through our Create Account page or Contact Us form.
- Generic, internet-user information. It may include:
- Internet protocol address of the individual computer (or proxy server) making the request,
- Type of internet browser or computer operating system you are using,
- Date and time you accessed this site, and
- Webpages visited on this site.
How we collect information
Personally identifiable information is collected through voluntary disclosure by you through account creation and online order forms.
OHLQ Wholesale Cloud uses log files and web cookies to capture generic, Internet-user information each time a request is made to view a page within this website.
What we do with the information we collect
Personally identifiable information you submit in account creation and online orders is used so that we can process your wholesale spiritous liquor orders as effectively as possible.
All information collected through server log files is used in aggregate form to analyze usage trends and statistics to help us improve our website. It may also be used to identify and respond to threats to the State network.
Cookies are used as necessary to complete transactions, to process data submitted to us online, or to facilitate ongoing Internet interaction.
Users have no expectation of privacy in any material placed or viewed on OHLQ Wholesale Cloud except where Ohio or federal law provides for such status. The State of Ohio monitors activities on state systems and may record and disclose those activities internally and to law enforcement or other entities to ensure the lawful use of its systems and data. The State of Ohio complies with state and federal laws regarding protected confidential information, but it may not treat any other information as confidential.
Public records and when we share your information
Ohio public records law requires state agencies to disclose most documents and records, including electronic records. Therefore, information submitted through this website may be subject to disclosure pursuant to a public records request. Please be aware that for public records, Ohio law requires us to disclose the records unless there is a statutory exception to disclosure. Read the COM Public Records Policy.
We will share personally identifiable information submitted through order or online forms with other Ohio state agencies when necessary to respond to your e-mail request or process your online form. For example, if you have a question regarding the privacy of state income tax filings, we may forward your question to the Ohio Department of Taxation.
Any information collected through this website that indicates a threat of harm to people, property, or systems, or a violation of a law may be shared with law enforcement and used in connection with a criminal investigation, prosecution, or other legal proceedings.
Access and dispute of information
Under sections 1347.08 and 1347.09 of the Ohio Revised Code, individuals have access rights to their information maintained in personal information systems. "Access rights" means you have the right, with limits, to inspect, correct, and dispute such information.
For record-keeping systems not covered by Chapter 1347. of the Revised Code, we will work with you to give you the opportunity to inspect, correct or dispute information, if any, about yourself in other records systems we maintain, subject to restrictions or limits in Ohio law.
How we protect your information: Confidential personal information and policy on protecting privacy
The State of Ohio requires all state employees and contractors to respect privacy and protect personally identifiable information regardless of the form and system in which it's kept. Read the State of Ohio Policy on Protecting Privacy.
Ohio Revised Code 1347.15 requires all state agencies to adopt rules regulating access to the confidential personal information the agency keeps, whether electronically or on paper. The rules pertaining to confidential personal information may be found in rules 123-4-01 through 123-4-05 of the Ohio Administrative Code.
Additional Questions
Any further questions concerning the privacy policy for portal.ohlq.com should be directed to the Ohio Chief Privacy Officer. Written correspondence may be sent to:
Ohio Chief Privacy Officer
1320 Arthur E Adams Dr.
Columbus, OH 43221
This policy was last reviewed in August 2026.
Link Policy
The State of Ohio operates OHLQ Wholesale Cloud as a service to Ohio permit holders licensed for the sale of spirits for on-premises consumption. OHLQ Wholesale Cloud may provide links to external websites that are not maintained or controlled by the State of Ohio.
The State of Ohio is not responsible for the content of external websites.
A link to a non-governmental website does not constitute endorsement.
View policy details.
SMS Terms of Service and Privacy Policies
By opting in to SMS messaging, you consent to receive transactional SMS messages from OHLQ Wholesale Cloud at the number provided. Consent is not a condition of your engagement with OHLQ Wholesale Cloud and can be changed at any time. Message and data rates may apply. Message frequency varies.
You can cancel the SMS service at any time. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at ohioliquorinfo@com.ohio.gov.
OHLQ Wholesale Cloud is not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy, above.